How to use WhatsApp Web on Computer: Everything You Need to Know About It.

WhatsApp Web is a desktop version of the famous WhatsApp app which provides you the capability to read and send messages directly from the web browsers to your friends and family for free and with more convenient and better experience. The messages you send and receive are fully synced between your phone and your computer, and you can see all the messages on both devices.

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Prerequisites to Install WhatsApp Web

1. Any one of the following phones or tablet with an active WhatsApp account:

  • Android, iPhone (iOS 8.1 and higher)
  • Windows (8.0 and 8.1)
  • Nokia S60
  • Nokia S40 EVO
  • BlackBerry and
  • BlackBerry 10
2. A phone with rear-facing camera.
3. A desktop, laptop, Windows, Mac or a Chrome book.
4. A web browser with the most recent version of Chrome, Firefox, Opera, or Safari. Please take a note that WhatsApp Web does not support Internet Explorer.
5. A good stable internet connection on both your computer and your phone.

How to Setup WhatsApp Web on Your Computer

Open in your desktop Chrome, Firefox, Opera, Safari or Edge browser except Internet Explorer and scan the WhatsApp QR code inside the WhatsApp app on your phone. The User authentication is done by scanning QR code with phone and not with username or password.

Follow these steps to log in to WhatsApp Web:
1. Open WhatsApp Web on your computer using
2. Open WhatsApp on your phone.

  • On Android: in the Chats screen > Menu > WhatsApp Web.
  • On Nokia S60 and Windows Phone: go to Menu > WhatsApp Web.
  • On iPhone: go to Settings > WhatsApp Web.
  • On BlackBerry: go to Chats > Menu > WhatsApp Web.
  • On BlackBerry 10: Swipe down from top of the screen > WhatsApp Web.
  • On Nokia S40: Swipe up from bottom of screen > WhatsApp Web.
  • On Windows Phone: go to Menu > WhatsApp Web.
3. Scan the QR code on your computer screen with your phone.

So simple, isn’t it? You may proceed to start chatting right away.

The messages you send and receive will be fully synced between your phone and your computer, and you can see all messages on both devices. Any action you take on the phone will apply to WhatsApp Web on your computer and vice versa.

If you're unable to scan the QR code, ensure that the rear-facing camera on your phone is working properly. If the camera isn't able to auto-focus or is blurry, you may not be able to scan the barcode and hence the authentication will not be completed which will refrain you from using WhatsApp Web.

How to Configure Notifications on WhatsApp Web

It’s very simple, Just Click “Turn on desktop notifications” in the blue banner at the top of the chat list.

Follow the instructions on the screen and click Allow.

Just in case if the blue banner is not visible, try refreshing the page. If you still don't see the banner, that mean you may have muted or turned off notifications from your WhatsApp app settings.

How to Logout from WhatsApp Web

When you connect to WhatsApp Web on your computer by scanning the QR code, the “keep me signed in” option is by default ticked, which means your WhatsApp account will be accessible via your desktop browser whenever you visit the website, so anyone else who uses the your PC will be able to operate your account. Hence it is very important that you logout from WhatsApp Web to prevent any misuse.

There are 3 different ways by which you can logout from WhatsApp Web.

1. From WhatsApp app on your Phone:

  • Open WhatsApp on your phone
  • Open Menu>Setting > WhatsApp Web
  • Log out from all computers
2. From WhatsApp Web on your Computer:
  • Open WhatsApp Web on your computer
  • Open Menu (Three Vertical Dots)
  • Log out
3. Delete Browsing History: By deleting the browsing history of your browser you would be automatically logged out.

Once you logout, your previous connection will no longer be valid and you will have to reconfigure the setup by scanning the QR code the next time you open WhatsApp Web on your computer.

Picture in Picture Feature for WhatsApp Web

WhatsApp has started pushing out a new update for its desktop app adding Picture-in-Picture (PiP) feature. The new PiP feature will let WhatsApp Web users to watch videos that are shared in a WhatsApp chat window while browsing through other chats. WhatsApp also gives the possibility to switch the chat without closing the PiP.

In order to use PiP feature you need to send a video link from YouTube, Facebook or Instagram to any of your friend or family. Once the user receives the link with a preview showing name of the video, the video will start playing once he taps on the video thumbnail. Now if the user switches to another chat, the video will continue to play in a bubble. To close the video, the user can use the swiping gesture on the bubble. That’s it!

The report claims that PiP mode has been introduced in WhatsApp Web version 0.3.1846. This can be manually checked by going through WhatsApp Web > Settings > Help. As WhatsApp Web checks for the latest version every time it’s opened and installs it on the next launch, you must be already having the latest version installed, however if that’s not the case then you need to clear the cache of web browser for it to check for the latest update.

Advantages and Features of WhatsApp Web

  • You can see the messages live on your phone as well as on your machine via web Browser.
  • Send variety of attachments including text documents, photos, videos, audios and contacts.
  • Saves phone memory by downloading all the images, videos or any media straight to your computer.
  • Saves mobile battery since your phone screen consumes much of your energy.
  • By using bigger computer keyboard for typing, you can type at a much faster speed.
  • View images and videos received on WhatsApp on a larger computer screen.
  • No need to download the app or any other software.
  • Provides a secure connection since the user authentication is done by scanning QR code with phone.
  • Fascinating keyboard shortcuts.
  • Attractive emoticons, GIFs and stickers.
  • Create Multiple WhatsApp accounts on the same Computer.
  • Quick navigation between multiple chat windows.
  • Create a new group.
  • Select and delete or clear multiple messages at a time.
  • See information of the message you have sent.
  • Get rid of the habit of picking up the phone to read messages.
  • Increase volume or change audio playback speed.
  • Smooth connection between mobile and web versions.
  • Easy copy and paste of jokes and SMS from online website and share it on WhatsApp Web.
  • Change your profile picture.
  • Reply, forward, star, or delete messages.
  • View WhatsApp Status updates.
  • Remotely logout from any browser from your phone.

Keyboard Shortcuts for WhatsApp Web

To help you type fast and efficiently, you may use the below list of keyboard shortcuts that work in WhatsApp Web:

  • Ctrl + N : start new chat
  • Ctrl + Shift + ] : next chat
  • Ctrl + Shift + [ : previous chat
  • Ctrl + Shift + U : mark as unread
  • Ctrl + Shift + = : zoom in
  • Ctrl + – : zoom out
  • Ctrl + Z : undo
  • Ctrl + Shift + Z : redo
  • Ctrl + A : select all
  • Ctrl + X : cut
  • Ctrl + C : copy
  • Ctrl + V : paste
  • Ctrl + E : archive chat
  • Ctrl + Shift + M : mute
  • Ctrl + Backspace : delete chat
  • Ctrl + 0 : default zoom level
  • Ctrl + Shift + N : create new group
  • Ctrl + P : open profile status
  • Ctrl + F : search
  • Alt + F4 : exit app

Troubleshoot WhatsApp Web Issues

There are several reasons why WhatsApp Web may not be working. If you are looking to troubleshoot the issues, here are the various solutions you can implement to try and fix the problem.

1. Mobile phone internet connection

Check that mobile data is turned on and you have a data connection.

Open your App > Settings >Wireless and Networks or "Connections" Mobile data or Cellular data. Turn mobile data on. Check that there is a data indicator (for example, 2G, 3G, 4G, H) next to the signal strength bars at the top of the screen.

2. Computer, Laptop internet connection

Connect a PC to your wireless network.

  • Select Network in the notification area.
  • In the list of networks, choose the network that you want to connect to, and then select Connect.
  • Type the security key.
  • Follow additional instructions if there are any.

3. Wi-Fi router

Reboot of your Wi-Fi router is required; this is how to reboot your wireless router:

  • Unplug your router or modem from its power outlet.
  • Wait 15-20 seconds, then plug it back in.
  • Allow the device a minute or two to turn back on.

4. Make sure your mobile data is enabled

  • From the home screen, tap Apps > Settings > Data Usage
  • Use the Mobile Data slider to turn mobile data on or off.

5. Wi-Fi network has blocked WhatsApp Web

If you are using WhatsApp Web on a managed Wi-Fi network of your office or university campus, check whether your Wi-Fi network is configured to block WhatsApp Web. You may request your network administrator to bypass traffic. to, * and *

6. Make sure you are using the latest WhatsApp version

Here is how to update WhatsApp:

  • Open WhatsApp and go to Options > Settings > About.
  • Go to Options > Check for update.
  • Follow the on screen instructions to install the update.

7. Try using the latest version of Chrome, Firefox, Opera, Safari or Edge as a web browser

To update Google Chrome:

  • On your computer, open Chrome.
  • At the top right, click more.
  • Click Update Google Chrome. If you don't see this button, you're on the latest version.
  • Click Relaunch.

8. Internet Explorer browser

As of now WhatsApp Web is not supported on Internet Explorer.

9. Clear Cookies

  • On your computer, open Chrome.
  • At the top right, click More.
  • Click more tools > Clear browsing data.
  • At the top, choose a time range. To delete everything, select all time.
  • Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  • Click Clear data.

10. Check whether Java plug-in is enabled

To enable Java in the browser through the Java Control Panel.

  • In the Java Control Panel, click the Security tab.
  • Select the option Enable Java content in the browser.
  • Click Apply and then OK to confirm the changes.
  • Restart the browser to reflect the changes.

11. Disable VPN

Highlight the icon for the VPN service you want to disable. Click on the "Change settings of this connection" link in the Network Tasks list on the left side of the window. Go to the Networking tab at the top of the window and click on the Uninstall button. Press Yes to confirm your decision to disable the VPN service.

12. Disable network proxy

To Disable Proxy Settings in Internet Explorer

  • Click Tools > InternetOptions.
  • Click Connections > LAN settings.
  • Uncheck the check box for Use a proxy server for your LAN.
  • Click OK until you return to the Internet Explorer browser.

13. Reset Browser Settings

To reset your browser settings:

  • Click the Chrome menu on the browser toolbar.
  • Select Settings.
  • Click Show advanced settings and find the "Reset browser settings” section.
  • Click Reset browser settings.
  • In the dialog that appears, click Reset.

14. Remove and Reinstall Browser

  • Open the Control Panel.
  • Select "Uninstall a program" or "Programs and Features"
  • Find "Google Chrome" in the list of installed programs.
  • Select "Google Chrome" and click "Uninstall".

15. Logout and Login again on WhatsApp Web

To Logout From WhatsApp Web on your Computer:

  • Open WhatsApp Web on your computer.
  • Open Menu (Three Vertical Dots)
  • Log out.

16. Check whether you installed any extensions which are causing a problem

  • On your computer, open Chrome.
  • At the top right, click More > More tools > Extensions.
  • On to the extension you want to remove, click Remove.
  • Confirm by clicking Remove.

17. Rear-facing camera of your phone

Make sure your Rear-facing camera is working well with clear auto-focus.

18. On phone, Turn Airplane Mode On/Off

  • Airplane mode gives you a quick way to turn off all wireless communications on your PC. Some examples of wireless communications are Wi-Fi, cellular, Bluetooth, GPS, and Near Field Communication (NFC).
  • To turn airplane mode on or off, select the Network icon on the taskbar, then select Airplane mode.

19. Reset Network Settings On phone

Resetting the network settings will clear all WiFi passwords and refresh device network connections.

  • From the home screen, tap Settings.
  • Scroll down to, tap General.
  • Scroll down to, tap Reset.
  • Tap Reset Network Settings.
  • Tap Reset Network Settings to confirm.

20. Reboot Phone

Shut down your phone by holding the Start key down for 5–8 seconds, then selecting Shut Down and Restart from the menu.

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